I want to live in a world where people can be themselves and live their truth.Chantel Botha, 2016
As a designer of great customer experiences she has been applauded for her creativity and the way she engages with people.
When she is not cultivating brand ambassadors you can find her researching home renovation projects on Pinterest.
Her next mission is to grow customer experience skills and capabilities in South Africa through a brand new training curriculum that will be launched in 2016.
Read some of my latest insights!
Celebrating Global Customer Experience Day on 5 October 2016 – a tribute to brand warriors!29/09/2016
Engaging Employees for purpose and performance12/05/2016
2016, the year of courage to transform your customer and employee experiences!03/01/2016
Learnings from the first ever global CX Day in Africa!28/10/2015
View some of my speaking gigs!
Customer Experience in 2014 and Beyond by Chantel Botha.
Customer Experience Trends for 2020 by Chantel Botha.